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Welcome to Seagirt Marine Terminal

Priority Daily Message  

Effective August 12, 2024, The Seagirt Marine Terminal main gate hours will be 7:00 AM–4:00 PM. The Chassis Depot hours will also be 7:00 AM-4:00 PM. The New Vail Street gate will remain closed until further notice. 

Important Message to Drivers: When removing zip ties at the inbound lanes, please dispose of the ties in the trashcans under the inbound canopy. Failure to do so will result in a one day ban. Thank you for your help in protecting the environment.

HAZMAT documents must be uploaded to the TOS Web Portal under Reports -> Upload Hazardous. Do not email documents for hazardous cargo. 

The Seagirt Marine Terminal main gate will be open from 7:00 AM to 3:00 PM on Defenders’ Day, Thursday, September 12, 2024.



FMC Demurrage Ruling - OSRA Changes

Effective Tuesday, May 28, 2024 Ports America Chesapeake will no longer collect demurrage on behalf of the Ocean Carriers. 

For Ocean Carrier Demurrage inquiries use the following: 

COSCO - https://support.cosco-usa.com/support/home

CMA - www.cma-cgm.com / usa.clientsolutions@cma-cgm.com

EVERGREEN - https://www.adventemodal.com/evergreen.html

MAERSK – www.Maersk.com  Please contact Maersk’s Release Services team to settle any demurrage due. Maersk’s Release Service's team can be contacted calling 1–800-321-8807, Option 5, Option 1 or via email to Us.Import@Maersk.com from 8am-6:30pm EST Monday - Friday.

MSC - MSC E-Pay Website   / usa-import.customerservice@msc.com

ZIM - Demurrage & Detention Practices | ZIM / us.demurrage.imp@zim.com

For questions or requests for mitigation of Fees: PAC-Demurrage-Dispute@portsamerica.com 

To request a refund of fees paid, send copy of payment receipt, container(s) number, and reason for refund to PAC-Demurrage-Dispute@portsamerica.com 

To retrieve payment details for inquiries or disputes log in and go to Payments

Procedures to Dispute Demurrage Invoices
  1. To request a fee mitigation, refund, or waiver request, please submit supporting documentation to: PAC-Demurrage-Dispute@portsamerica.com.
  2. Invoice disputes—including requests for fee mitigation, refunds, or waivers—must be submitted within thirty (30) days of the demurrage invoice receipt.
  3. Requests for invoice review must be submitted with supporting documentation relative to the dispute.
  4. The following information is recommended to expedite the dispute resolution:
    1. A copy of the demurrage invoice
    2. Bill of Lading Number
    3. Container/Equipment Number
    4. Contact information of the disputing party
    5. Reason for the dispute (e.g., calculation error, etc.)
    6. Any pertinent information, documents, or email communications that may assist in reviewing the disputed charges
  5. If a formal dispute is not submitted within thirty (30) days from invoice receipt, all applicable invoice charges will be considered valid and due for payment in full.
  6. Baltimore will review and complete the demurrage invoice resolution within thirty (30) days of receipt of the dispute.
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