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Welcome to Seagirt Marine Terminal

Priority Daily Message  

For container assistance and customer support, contact us here: https://www.portsamerica.com/our-locations/support/baltimore-md


The Seagirt Marine Terminal main gate will be open from 8:00 AM-4:00 PM, M-F, and the New Vail Street gate will remain closed until further notice.


The Chassis Depot hours will be 8:00 AM - 4:00 PM starting April 11, 2024.


Effective June 3, 2024, all redelivery, dray-in, and segregation fees which were waived due to the Key Bridge incident will be reinstated for each new request received.  Export demurrage free time of 7 business days will begin for all export loads on terminal and for those received in as of June 3rd


Seagirt Marine Terminal and Ports America Chesapeake operations at Dundalk Marine Terminal will be closed on Wednesday, June 19, 2024, in observance of Juneteenth.



FMC Demurrage Ruling - OSRA Changes

Effective Tuesday, May 28, 2024 Ports America Chesapeake will no longer collect demurrage on behalf of the Ocean Carriers. 

For Ocean Carrier Demurrage inquiries use the following: 

COSCO - https://support.cosco-usa.com/support/home

CMA - www.cma-cgm.com / usa.clientsolutions@cma-cgm.com

EVERGREEN - https://www.adventemodal.com/evergreen.html

MAERSK – www.Maersk.com (For both Line and Terminal Demurrage from 6/1/2024-6/30/2024). Please contact Maersk’s Release Services team to settle any line demurrage due. Maersk’s Release Service's team can be contacted calling 1–800-321-8807, Option 5, Option 1 or via email to Us.Import@Maersk.com from 8am-6:30pm EST Monday - Friday.

MSC - MSC E-Pay Website   / usa-import.customerservice@msc.com

ZIM - Demurrage & Detention Practices | ZIM / us.demurrage.imp@zim.com

For questions or requests for mitigation of Fees: PAC-Demurrage-Dispute@portsamerica.com 

To request a refund of fees paid, send copy of payment receipt, container(s) number, and reason for refund to PAC-Demurrage-Dispute@portsamerica.com 

To retrieve payment details for inquiries or disputes log in and go to Payments

Procedures to Dispute Demurrage Invoices
  1. To request a fee mitigation, refund, or waiver request, please submit supporting documentation to: PAC-Demurrage-Dispute@portsamerica.com.
  2. Invoice disputes—including requests for fee mitigation, refunds, or waivers—must be submitted within thirty (30) days of the demurrage invoice receipt.
  3. Requests for invoice review must be submitted with supporting documentation relative to the dispute.
  4. The following information is recommended to expedite the dispute resolution:
    1. A copy of the demurrage invoice
    2. Bill of Lading Number
    3. Container/Equipment Number
    4. Contact information of the disputing party
    5. Reason for the dispute (e.g.calculation error, etc.)
    6. Any pertinent information, documents, or email communications that may assist in reviewing the disputed charges
  5. If a formal dispute is not submitted within thirty (30) days from invoice receipt, all applicable invoice charges will be considered valid and due for payment in full.
  6. Baltimore will review and complete the demurrage invoice resolution within thirty (30) days of receipt of the dispute.
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  • Select the Sign-Up link on the login page
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