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Welcome to Port of Tampa Container Terminal

Priority Daily Message  


April 12, 2024 Port Tampa Container Terminal will only service drivers with a pre-advise appointment pin. Any driver arriving without a pin will be turned away.

We highly recommend creating appointments the day prior to pick up. If a same day appointment must be made, there is no guarantee that a time slot will be available.

Beginning Friday 3/8/2024 we will be accepting Pre-Advised Appointments. Please ensure your drivers have a registered profile in TOS Web Portal and they have an RFID Tag installed in their cabin.

To request RFID Tags please contact tampacustomerservice@portsamerica.com

A mobile friendly version of TOS Web Portal is now available. Visit - https://mtampa.portsamerica.com 

Text patpaalerts to (866) 554-2928 to sign up for Terminal Alerts

FMC Demurrage Ruling - OSRA Changes

Effective Tuesday, May 28, 2024, the Port of Tampa Container Terminal will not collect demurrage on behalf of the Ocean Carriers. 

For questions or requests for mitigation of Fees:

To request a refund of fees paid, send copy of payment receipt, container(s) number, and reason for refund to  tampacustomerservice@portsamerica.com

Login to retrieve payment detailsPayments

To request an LFD extension, send email to tampacustomerservice@portsamerica.com

For Ocean Carrier Demurrage inquiries use the following: 

Maersk - www.Maersk.com

COSCO - http://support.cosco-usa.com/support/home

CMA - usa.clientsolutions@cma-cgm.com

EGS - https://www.adventemodal.com/evergreen.html

OOCL - Real Time Release Login (oocl.com)


ZIM - www.zim.com

Procedures to Dispute Demurrage Invoices
  1. To request a fee mitigation, refund, or waiver request, please submit supporting documentation  to: TampaCustomerService@PortsAmerica.com
  2. Invoice disputes—including requests for fee mitigation, refunds, or waivers—must be submitted within thirty (30) days of the demurrage invoice receipt.
  3. Requests for invoice review must be submitted with supporting documentation relative to the dispute.
  4. The following information is recommended to expedite the dispute resolution:
    1. A copy of the demurrage invoice
    2. Bill of Lading Number
    3. Container/Equipment Number
    4. Contact information of the disputing party
    5. Reason for the dispute (e.g.calculation error, etc.)
    6. Any pertinent information, documents, or email communications that may assist in reviewing the disputed charges
  5. If a formal dispute is not submitted within thirty (30) days from invoice receipt, all applicable invoice charges will be considered valid and due for payment in full.
  6. Tampa will review and complete the demurrage invoice resolution within thirty (30) days of receipt of the dispute.



 Port of Tampa Container Terminal

2999 Guy N. Verger Blvd

Tampa, FL 33605

Firms Code M669

Ports America (Administrative Offices)

2902 Guy N. Verger Blvd

Tampa, FL  33605

Standard Container Gate Hours

0800 - 1630

Tuesday 0800 - 1630
Wednesday 0800 - 1630
Thursday 0800 - 1630
Friday 0800 - 1630


Port of Tampa Container Terminal Holiday Schedule

New Year's Day

Monday Jan 1, 2024 Closed
Martin Luther King's Birthday Monday Jan 15, 2024 Closed
Presidents Day Monday Feb 19, 2024


Good Friday Friday Mar 29, 2024 Closed
Memorial Day Monday May 27, 2024 Closed
Juneteenth Wednesday Jun 19, 2024 Closed
Independence Day Thursday Jul 4, 2024 Closed
Labor Day Monday Sep 2, 2024 Closed
Veterans Day Monday Nov 11, 2024 Closed
Thanksgiving Day Thursday Nov 28, 2024 Closed
Christmas Eve Tuesday Dec 24, 2024 Closed
Christmas Day Wednesday Dec 25, 2024 Closed
New Year's Eve Sunday Dec 31, 2024 Closed


Terminal Handling Charge

Terminal handling for container inspection by US Customs and Border Protection, US Coast Guard or other US Government agency, for loaded or empty containers including unstacking, grounding, restacking, and related gate transactions: 

Terminal Handling Charge is $150.00, payable to Ports America.  For fast processing, please use the "Multi-Pay" link in the top right of this page.

Custom Exam Station (CES)

For inquiries regarding Custom Exam Station (CES) container status and charges, please contact:

Logistec Terminal
Thomas Maestas
1803 Eastport Drive
Tampa, FL  33605
PH:  813-248-2708
Email:  tmaestas@logistec.com

Container Availability & EIR Reprinting

Container availability and EIR reprinting can be done via our new website: Tampa, FL (portsamerica.com)

No login required

Terminal Contacts

Container Availability

PH:  (813) 242-1927

Email: Tampatroubledesk@portsamerica.com

Customer Service

Rosie Sanchez

PH:  (813) 242-1942

FX:  (813) 242-1949

Gate Manager

Brent Boisvert

Email: brent.boisvert@portsamerica.com

Truck Line Manager Training