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Welcome to Seagirt Marine Terminal

Priority Daily Message  

The Seagirt Marine Terminal main gate will be open from 8:00 AM-4:00 PM, M-F, and the New Vail Street gate will remain closed until further notice.

The Chassis Depot hours will be 8:00 AM - 4:00 PM starting April 11, 2024.

Effective June 3, 2024, all redelivery, dray-in, and segregation fees which were waived due to the Key Bridge incident will be reinstated for each new request received.  Export demurrage free time of 7 business days will begin for all export loads on terminal and for those received in as of June 3rd

FMC Demurrage Ruling - OSRA Changes

Effective Tuesday, May 28, 2024 Ports America Chesapeake will no longer collect demurrage on behalf of the Ocean Carriers. 

For Ocean Carrier Demurrage inquiries use the following: 

COSCO - https://support.cosco-usa.com/support/home

CMA - www.cma-cgm.com / usa.clientsolutions@cma-cgm.com

EVERGREEN - https://www.adventemodal.com/evergreen.html

MAERSK – www.Maersk.com  Please contact Maersk’s Release Services team to settle any line demurrage due. Maersk’s Release Service's team can be contacted calling 1–800-321-8807, Option 5, Option 1 or via email to Us.Import@Maersk.com from 8am-6:30pm EST Monday - Friday.

MSC - MSC E-Pay Website   / usa-import.customerservice@msc.com

ZIM - Demurrage & Detention Practices | ZIM / us.demurrage.imp@zim.com

For questions or requests for mitigation of Fees: PAC-Demurrage-Dispute@portsamerica.com 

To request a refund of fees paid, send copy of payment receipt, container(s) number, and reason for refund to PAC-Demurrage-Dispute@portsamerica.com 

To retrieve payment details for inquiries or disputes log in and go to Payments

Procedures to Dispute Demurrage Invoices
  1. To request a fee mitigation, refund, or waiver request, please submit supporting documentation to: PAC-Demurrage-Dispute@portsamerica.com.
  2. Invoice disputes—including requests for fee mitigation, refunds, or waivers—must be submitted within thirty (30) days of the demurrage invoice receipt.
  3. Requests for invoice review must be submitted with supporting documentation relative to the dispute.
  4. The following information is recommended to expedite the dispute resolution:
    1. A copy of the demurrage invoice
    2. Bill of Lading Number
    3. Container/Equipment Number
    4. Contact information of the disputing party
    5. Reason for the dispute (e.g.calculation error, etc.)
    6. Any pertinent information, documents, or email communications that may assist in reviewing the disputed charges
  5. If a formal dispute is not submitted within thirty (30) days from invoice receipt, all applicable invoice charges will be considered valid and due for payment in full.
  6. Baltimore will review and complete the demurrage invoice resolution within thirty (30) days of receipt of the dispute.
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User Instructions

Please create a user login account to access TOS Web Portal.

  • The user is required to have a User Name and Password to access system
  • Select the Sign-Up link on the login page
  • To request a new account user must enter required fields as indicated by *
  • The user is required to enter Login Name, Contact and Company Information and Password
  • Company information requires the user to select the business type and enter the company name
  • After entering all required fields system will enable the Register button allowing the user to submit a request for a new account
  • All new account requests will be automatically approved
  • The user will receive an email confirmation when the account has been confirmed
  • From the login page enter User Name and Password and select Log On button

           Pre-Advise USER GUIDE