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Welcome to Seagirt Marine Terminal

Priority Daily Message  

Important Message to Drivers: When removing zip ties at the inbound lanes, please dispose of the ties in the trashcans under the inbound canopy. Failure to do so will result in suspension of terminal privileges. Thank you for your help in protecting the environment.

HAZMAT documents must be uploaded to the TOS Web Portal under Reports -> Upload Hazardous. Do not email documents for hazardous cargo. 

Text PACINFO to 844-764-2121 to sign up for terminal alerts.

*No Dual In-gate Moves Allowed*

When in-gating an empty or load, only one (1) container per truck is permitted at a time.

Effective Monday, January 13th, the Seagirt main gate hours will be 6AM-4:30PM. The chassis depot will also open at 6AM. The New Vail outbound gate will open at 7AM.

The Seagirt main gate will be open on Monday, February 17th, Presidents' Day, from 6AM-3PM. Reefers will be processed until 2:30PM. All trucks will be serviced by 4PM. The New Vail outbound gate will be closed. The chassis depot will be open from 6AM-3PM.



FMC Demurrage Ruling - OSRA Changes

Effective Tuesday, May 28, 2024 Ports America Chesapeake will no longer collect demurrage on behalf of the Ocean Carriers. 

For Ocean Carrier Demurrage inquiries use the following: 

COSCO - https://support.cosco-usa.com/support/home

CMA - www.cma-cgm.com / usa.clientsolutions@cma-cgm.com

EVERGREEN - https://www.adventemodal.com/evergreen.html

MAERSK – www.Maersk.com  Please contact Maersk’s Release Services team to settle any demurrage due. Maersk’s Release Service's team can be contacted calling 1–800-321-8807, Option 5, Option 1 or via email to us.customerexperience@maersk.com from 8am-6:30pm EST Monday - Friday.

MSC - MSC E-Pay Website   / usa-import.customerservice@msc.com

ZIM - Demurrage & Detention Practices | ZIM / us.demurrage.imp@zim.com

For questions or requests for mitigation of Fees: PAC-Demurrage-Dispute@portsamerica.com 

To request a refund of fees paid, send copy of payment receipt, container(s) number, and reason for refund to PAC-Demurrage-Dispute@portsamerica.com 

To retrieve payment details for inquiries or disputes log in and go to Payments

Procedures to Dispute Demurrage Invoices
  1. To request a fee mitigation, refund, or waiver request, please submit supporting documentation to: PAC-Demurrage-Dispute@portsamerica.com.
  2. Invoice disputes—including requests for fee mitigation, refunds, or waivers—must be submitted within thirty (30) days of the demurrage invoice receipt.
  3. Requests for invoice review must be submitted with supporting documentation relative to the dispute.
  4. The following information is recommended to expedite the dispute resolution:
    1. A copy of the demurrage invoice
    2. Bill of Lading Number
    3. Container/Equipment Number
    4. Contact information of the disputing party
    5. Reason for the dispute (e.g., calculation error, etc.)
    6. Any pertinent information, documents, or email communications that may assist in reviewing the disputed charges
  5. If a formal dispute is not submitted within thirty (30) days from invoice receipt, all applicable invoice charges will be considered valid and due for payment in full.
  6. Baltimore will review and complete the demurrage invoice resolution within thirty (30) days of receipt of the dispute.
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User Instructions

Please create a user login account to access TOS Web Portal.

  • The user is required to have a User Name and Password to access system
  • Select the Sign-Up link on the login page
  • To request a new account user must enter required fields as indicated by *
  • The user is required to enter Login Name, Contact and Company Information and Password
  • Company information requires the user to select the business type and enter the company name
  • After entering all required fields system will enable the Register button allowing the user to submit a request for a new account
  • All new account requests will be automatically approved
  • The user will receive an email confirmation when the account has been confirmed
  • From the login page enter User Name and Password and select Log On button

           Pre-Advise USER GUIDE